Get help when you need it. Our support team is here to ensure your success with VeriGrade.
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Quick solutions to frequent problems
Check your bank credentials and ensure your bank supports our connection. Contact support if issues persist.
Ensure the receipt image is clear and contains readable text. Try capturing again with better lighting.
Bank connections may take 24-48 hours to sync. Check your connection status in settings.
Ensure you have sufficient data for the selected time period. Contact support for custom report needs.
Update to the latest version and check your internet connection. Clear app cache if needed.
Check your integration settings and API credentials. Re-authorize if necessary.
Multiple ways to reach our support team
Available 24/7
support@verigrade.com
1-800-VERIGRADE